At HyperLaw, we are fully committed to ensuring your personal information is kept secure and is never mistreated.
COLLECTION AND USE OF INFORMATION
HyperLaw may collect personally identifiable information when you visit our website, fill out online contact forms, complete surveys, sign up to our email marketing list, contact us directly over the phone or in writing, when you purchase HyperLaw products or services and when you apply for jobs at HyperLaw.
Personal information we collect includes your name, address, company name, email address, telephone number, IP address and payment details.
When you visit our website (www.hyperlaw.co.uk), we collect the following information:
We use Google Analytics to track your interaction with our website. We use this information for three general purposes: to customise the content you see, to fulfil your requests for certain services and to improve the way we deliver our service to you.
The information we collect includes your:
This information is not used to identify you as an individual as it is anonymised and statistical, it is only used to improve the performance of our website and to make our service to you better.
Website Contact Forms
We use online contact forms on our website to enable you to easily request sales or support call backs. The information we collect includes your:
Our legal basis for processing this personal information is based on your consent and will only be used to fulfil your request.
The email management provider that we use is Mailchimp, who are obliged to keep your details secure and process your personal details for the purpose that we require. Mailchimp is certified by the EU-US Privacy Shield.
When you subscribe to our email marketing list on our website, you will be asked for your:
When you have successfully subscribed, you will receive emails from us relating to all HyperLaw news, any upcoming events and promotions. We will also send our customers HyperLaw service-related emails as part of fulfilling our contract and legitimate interests.
All email communications sent from us can easily be opted-out of by simply clicking the unsubscribe link contained in the email or by contacting us directly.
We collect the following information to ensure we can successfully deliver our services to you:
Upon signing up to HyperLaw, you will be required to supply your:
This personal information is required so we can deliver our service to you and we process this personal information based on our contract with you.
We collect information relating to usage trends and how you interact with our software. This information is collected in order to improve our software for our customers and is processed under legitimate interests.
As a HyperLaw customer, we value your feedback about HyperLaw and welcome you to provide us with information that can help us improve the service we deliver to you. By voluntarily completing any survey, you consent to HyperLaw collecting personal data and using a third-party data processor in Survey Monkey to gather your responses. The information you supply will be processed by Survey Monkey and HyperLaw will have access to this data. This information is securely transferred outside of the European Economic Area (EEA), stored in the US and is fully protected under GDPR by the EU-US Privacy Shield certification.
Applying for Jobs
If you wish to be considered for employment at HyperLaw, we will need to process your personal information to discuss your suitability for the role. If successful, we will also need to collect your personal information relating to your date of birth, National Insurance number and bank details for legal purposes.
INFORMATION SHARING AND DISCLOSURE
HyperLaw will not sell or rent your personal information to anyone.
We will only send personal information about you to other companies or people when:
HOW LONG DO WE STORE YOUR PERSONAL DATA?
We only hold your personal information for as long as it is required to fulfil the relevant activity, contract you have with HyperLaw, our legitimate business interests or to meet any other legal requirements.
Customers with a HyperLaw Subscription
We store your personal data and all files you have uploaded to HyperLaw during your subscription and for up to 30 days after your subscription expires. We use the following data retention schedule during and after your subscription:
For a Duration of 30 Days Before Your Subscription Expires
We will notify you to export all your files and data from HyperLaw before your subscription expires, so you don’t lose access to it.
View our Terms and Conditions
For a Duration of 30 Days After Your Subscription Expiry Date
We will continue to store your files and data in case you still need access to it, but there will be a charge to retrieve it as it’s outside of your contracted subscription.
View our Terms and Conditions
Exactly 30 Days After Your Subscription Expiry Date
We will initiate the deletion process and remove all your files and data stored in HyperLaw.
YOUR DATA SUBJECT RIGHTS
Under the General Data Protection Regulation, you have the following rights that you can exercise. In summary, these rights are as follows:
If you want to exercise any of these rights, please see the get in touch section.
Please note, we will need to see two copies of forms of identification to verify your identity before we can process any subject access request. The forms of identification we accept are:
GET IN TOUCH
By email: email@example.com
By telephone: 01785 241 492
By writing to us: 7-8 Parker Court, Staffordshire Technology Park, Stafford, ST18 0WP